How to Choose a Retail POS System
The fast-paced retail environments of today have made it necessary for various businesses to invest in POS (point-of-sale) solution for their routine operations. However, just deciding that you need this computer program is the simple part. The bigger challenge is selecting the right POS system.
The following are useful tips you should consider before making a decision:
1. Know if you actually need an inventory system.
First of all, determine whether a retail inventory management system would be necessary or not. If you own a retail or a specialty retail business, you can tell judging by your monthly sales volume and the intricacy of your operations. Other main factors (on top of those above) that can help you decide are the volume of inventory you stock and the number of people you employ.
3. Get some research done.
Know which competitor retailers in your area are using a POS system and what type. Who designed their POS? How long has the vendor been designing POS software? Ask your potential vendor for client references. You want to know what they think about both the company and the software.
3. Know the ROI.
Most POS solutions are far from cheap, but you need to think of it as investment for your business that could bring long-term benefits, specifically in the areas of profitability and ROI. A good prospect will be glad to help you calculate your ROI using a simple exercise. The moment you’re done with your research and have made a shortlist of candidate software, start to compare their features, taking note of the system that is likely to give you the best benefits.
4. Meet every prospect on your shortlist.
Besides features, there are many other things you should compare when looking at different POS systems. For example, are they certified to install your system, train your staff and provide technical support on an ongoing basis? You don’t want to compromise on your business.
6. Pick a vendor with top quality tech support.
No matter how good a retail system is, you will not go very far with it without high-quality and reliable tech support. Otherwise, you can expect stress and grief. Of course, cost is also a factor. Obviously, you should purchase your tech support from the same company that provided your POS system as they are the most knowledgeable about how it works. It is simply illogical for you to look elsewhere.
6. Go with the right software and hardware.
You can choose a complicated, industry-grade system that is ‘retail-hardened,’ or a system as simple as a typical desktop computer and monitor. In any case, you want POS software that matches your business’ needs perfectly.
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